frequently asked.
Are NYOMI products safe for sensitive skin?+
Yes. Every formula is pH-balanced, fragrance-free where it matters, and made with intimate-skin-safe ingredients. Always patch test if you're extra sensitive.
Are the formulas body-safe and condom-compatible?+
Kitty Nectar is water-based and compatible with latex condoms and silicone toys. Kitty Jelly and Kitty Potion are formulated specifically for intimate skin — Kitty Potion is for external use only.
When will my order ship?+
Orders ship within 3–5 business days and are delivered within 5–7 business days. You'll receive tracking by email once it's on the move. See the Shipping page for more.
Can I return a product?+
All sales are exchange-only due to the intimate nature of our products. If something arrives damaged or wrong, that's on us — we'll replace or refund. See Returns for details.
Is the packaging discreet?+
Always. Unmarked outer packaging, no logos, no callouts.
How long does one bottle last?+
With daily use, most NYOMI products last 4–6 weeks.
Are your products vegan and cruelty-free?+
Yes — vegan, cruelty-free, and made in small batches in the U.S.
Can I use these while pregnant or breastfeeding?+
We recommend checking with your OB/GYN before introducing any new intimate care product during pregnancy or while nursing.
How do I cancel or change my order?+
Email contact@nyomiorganics.com within 12 hours of placing your order and we'll do our best. Once it's in fulfillment, we can't make changes.